Terms of service
- Terms and Conditions for Beauty and Personal Care Products
- General
- These terms and conditions apply to all cosmetics, personal care products, perfumes, and devices sold by Beauty Shelf.
- By using or purchasing our products, you agree to comply with these terms and conditions.
- Compliance and Quality
- Beauty Shelf ensures that all products sold comply with the standards of the Saudi Food and Drug Authority (SFDA).
- All products sold are registered and approved by the Saudi Food and Drug Authority.
- Safety and Use
- Customers must follow all usage instructions and warnings listed on product labels.
- Beauty Shelf is not responsible for any side effects resulting from misuse or individual sensitivity.
- Pricing and Payments
- All prices are in Saudi Riyal and include Value Added Tax (15%) in accordance with the regulations of the General Authority of Zakat and Tax.
- Returns and Exchanges
- The customer has the right to return or exchange the product within 3 days from the date of receipt, only if there is a defect or damage to the product and the product is unused and in its original condition.
- Terms of return and exchange:
- The product must be in its original condition with all accessories.
- Proof of purchase (original invoice) must be provided.
iii. No more than 3 days have passed since the date of receipt.
- The product has not been used.
- Products cannot be returned or exchanged after the mentioned 3-day period, regardless of the product's condition or use.
- The distributor reserves the right to inspect returned products to ensure they meet the conditions for return or exchange.
- If the return or exchange is approved, a cash refund will be issued or the product will be replaced according to the customer's preference and the availability of the alternative product.
- Privacy and Data Protection
- The distributor is committed to protecting customer data in accordance with the Personal Data Protection Law in the Kingdom of Saudi Arabia.
- Customers' personal information will not be shared with any third party without explicit consent.
- Intellectual Property
- All trademarks, trade names, and designs associated with the products sold are the exclusive property of the original manufacturing companies.
- It is prohibited to copy or reproduce any of the products or their packaging without prior written permission from the manufacturer.
- Governing Law
- These terms and conditions are subject to and interpreted in accordance with the laws of the Kingdom of Saudi Arabia.
- Any disputes arising from these terms and conditions will be subject to the exclusive jurisdiction of the courts of the Kingdom of Saudi Arabia.
- Amendments
- Beauty Shelf reserves the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website or notifying customers.